Frequently Asked Questions
Everything you need to know about your Naj Oleari Beauty experience.
Are Naj Oleari Beauty products cruelty-free?
Yes, all our products are strictly cruelty-free and developed without testing on animals, adhering to the highest ethical standards in the beauty industry.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link. You can use this link to monitor your delivery status in real-time.
What is your return policy?
We offer a 14-day return window for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Do your products contain parabens?
Many of our formulas are paraben-free. We prioritize high-quality, skin-friendly ingredients and list full ingredient details on each product page for your transparency.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by location and are calculated at checkout.