Returns & Exchanges

At Naj Oleari Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via our online portal or email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original Naj Oleari packaging, ensuring that all seals are intact and the products are protected for transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; remember to keep your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.